Shipping and Delivery

At Malldayz, we are committed to delivering your orders efficiently and on time. Please review our Shipping and Delivery Policy to understand how we process and deliver your purchases.

1. Shipping Locations

We currently ship to locations across India.

If your location is not listed at checkout, please contact our customer support for assistance.

2. Processing Time

Orders are typically processed within 7 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

Some products may require additional processing time due to high demand or special handling requirements.

3. Estimated Delivery Time

Standard Delivery: 0 to 7 business days

Express Delivery: 0 to 5 business days (additional charges may apply)

Delivery times may vary based on your location, product availability, and unforeseen circumstances such as weather conditions or courier delays.

4. Shipping Charges

Shipping charges (if applicable) will be calculated at checkout based on the delivery location and shipping method selected.

We may offer free shipping on orders above a certain amount (subject to promotional offers and terms).

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

You can track your order using the provided link on our website or through the courier’s tracking system.

6. Failed Deliveries and Reshipment

If a delivery attempt is unsuccessful due to an incorrect address, unavailability, or refusal to accept the package, the order may be returned to us.

Customers may be responsible for additional shipping charges for reshipment.

7. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact our customer support within 1 day of the estimated delivery date.

We will work with the courier to resolve the issue and offer a replacement or refund as necessary.